Supervision & Management
- Balanced Scorecard Basics
- Business Leadership
- Coaching Skills
- Delegation Skills
- Developing High Performance Teams
- Effective Planning & Scheduling
- HR for the Non HR Manager
- Introduction to Strategic Management
- Leadership Skills for Supervisors
- Lean Process Improvement
- Managing Difficult Conversations
- Marketing and Sales
- Motivating Your Workforce
- Negotiating for Results
- Strategic Decision Making
- Strategic Planning
- The Professional Supervisor
- Workplace Injury Prevention Through Ergonomics
- Writing Reports and Proposals
Human Resources
- Business Succession Planning
- Change Management
- Conflict Resolution
- Competencies
- Employee Orientation Training
- HRM – Recruitment
- Human Resource Management
- Interviewing Skills
- Performance Appraisal
- Performance Management
- Problem Solving and Decision Making
- Stress Management
- Talent Management
- Teamwork; Building Better Teams
- Training Needs Analysis – A Practical Guide
- Train-the-Trainer Advanced
- Train-the-Trainer Foundation
- Workplace Injury Prevention Through Ergonomics
Work Skills
- Advanced Writing Skills
- Business Ethics for the Office
- Crisis Management
- Customer Service Excellence
- Effective Business Writing
- Effective Complaints Handling
- Employee Accountability
- Introduction to Neuro Linguistic Programming
- Inventory Management
- Personal Productivity
- Presentation Skills
- Research Skills
- Safety in the Workplace
- Skills for the Administrative Assistant
- Technical Report Writing
- Workplace Injury Prevention Through Ergonomics
- Writing Reports and Proposals
Personal Skills
- Anger Management
- Building Self Esteem and Assertiveness Skills
- Business Etiquette
- Communication Skills
- Creative Problem Solving
- Dealing with Difficult People
- Emotional Intelligence
- Interpersonal Skills
- Personal Development
- Public Speaking Skills
- Time Management
Computer Skills
- 2010/2007 Access
- Adobe Photoshop
- Computer Basics
- 2010/2007 Excel
- Intuit QuickBooks
- 2010/2007 Outlook
- 2010/2007 Powerpoint
- 2010/2007 Project
- 2010/2007 Visio
- Windows
Sales and Marketing
- Basic Internet Marketing
- Call Center Training
- Creating a Google AdWords Campaign
- Introduction to Customer Relationship Management
- Marketing
- Marketing with Social Media
- Professional Selling Skills
- Selling Services
- Telesales
- Writing for the Web